CRM

Grow your sales with a CRM!

A CRM system is a tool use to manage customer relationships and interactions. To make it easier to understand, a CRM stores customer’s data and indicates your work progression with each of these customer. Henceforth, the data could easily be accessible from any device at any time. A CRM allows any employee to work from anywhere. It prevents the company from losing customers’ precious information and make sure that all the employees are working off the same information.

A CRM is also used as a Sales and Marketing tool. It helps follow marketing campaigns, create quotes and generate invoices. It saves your time and avoids unprofessional situations like sending twice the same email to a customer.

Simplified Sales process using a CRM system 

  1. Prospecting: Gather all the potential customers across the channels in one place and create a customer profile.
  2. Approaching: Classify customers and choose the right tool to approach each category. A CRM include an emailing tool which could be use to send emails directly from the platform.
  3. Assessing/Presenting: Listen to customers' problems and needs to give out the best presentation based on the information collected. Save all the information of products and customers in one place
  4. Closing/handling objections: Close the sales by generating quotes and invoices or classify the objections for better understanding of customer.
  5. Following-up: Use sales history and customer portal to make strategic decisions and follow-up.

What are you waiting for? Build a great customer experience now with a CRM. ACTE Solutions will introduce you to open source CRMs such as Vtiger CRM.

Find out more about vTigerCRM: www.vtiger.com



Highlights:
  • Customer's data storage
  • Track work progression
  • Track leads and opportunities
  • Generate invoices
  • Generate quotes
  • Follow marketing campaign

Starter package

$ 1190


User interface

  • Contact Management
  • Opportunity/ Lead Management
  • Dashboard and reports
  • Campaign Management
  • Quote Management 
  • Sales automation


Admin interface

  • Scheduled task setup
  • New user setup (up to 10)
  • Outgoing email (SMTP)
  • Company details setup
  • User permissions setup


Integration

  • Web analytics integration with Matomo analytics special offer!


Included services

  • Consulting service (1 hour)
  • System admin training (2 hours)


Hosting & Support

  • Server optimisation
  • 3$/month/user
  • 10 users + 25G (40 USD)
  • 25 users + 50G (85 USD)
  • Monthly support (starting from 40 USD)

Advanced package

$ 2690


User interface

  • Contact Management
  • Opportunity/ Lead Management
  • Dashboard and reports
  • Campaign Management
  • Quote Management 
  • Sales automation


Admin interface

  • All from starter package
  • New users setup (up to 25)
  • Customer portal setup
  • Mail manager configuration
  • Custom fields and layout
  • Workflow/Automations (up to 10)


Integration

  • Web analytics integration with Matomo analytics special offer!
  • Email integration



Included services

  • Consulting service (3 hours)
  • System admin training (3 hours)
  • User training : (3 hours, max 10 users per session)


Hosting & Support

  • Server optimisation 
  • 3$/month/user
  • 5% discount on 12months prepaid
  • 10 users + 25G (40 USD)
  • 25 users + 50G (85 USD)
  • Monthly support (starting from 40 USD)

Custom package

Starting from $ 4490


User interface

  • Contact Management
  • Opportunity/ Lead Management
  • Dashboard and reports
  • Campaign Management
  • Quote Management 
  • Sales automation


Admin interface

  • All from advanced package
  • More than 25 new users setup
  • More than 25 automations / workflows setup


Integration

  • All from advanced package
  • E-commerce integration
  • API integration
  • Payment processor integration
  • Accounting integration
  • Phone system integration


Included services

  • Consulting service (5 hours)
  • System admin training (3 hours)
  • User training (1 day, max 10 users/session)
  • Development service (10 hours)


Hosting & Support

  • Server optimisation
  • 3$/month/user
  • 10% discount on 12months prepaid
  • 10 users + 25G (40 USD)
  • 25 users + 50G (85 USD)
  • Monthly support (starting from 40 USD)


See also:

OctoberCMS Website E-commerce Mobile Applications Dedicated Business Application Cloud Sharing Project Management System Analytics Online survey Ticket system and HelpDesk Backup and Recovery Wordpress Website